The service and support we received during installation was excellent. With HigherGround, we have developed our own evaluation form and we can now locate and evaluate calls in a fraction of the time we used to spend. We found HigherGround to be the best value for us because it included all the features we wanted in one package. Since the system is so user-friendly, we didn't have to travel to get training, another cost-saving factor. The technicians were - and still are - extremely helpful, patient and prompt any time I have a question.
-Jan Farr, Shelter Insurance Companies