Mission Critical
Communications Solutions
Going above and beyond to keep our communities safe and secure
HigherGround
Providing solution-based software that captures, stores, and retrieves telecom and radio data from interactions throughout an organization.
- Record 100% of every interaction, including associated data
- Transform data into actionable intelligence to optimize operations, enhance performance, and reduce costs
- Access all recordings to accurately reconstruct an entire event in chronological order
- Safeguard all transactions and communications with multi-layer algorithms and data encryption
Our Solutions
Delivering best-in-class call recording, livestreaming, and quality assurance applications:
Multi-channel interaction recording, incident playback and assessment for public safety communications centers.
CAPTURE911 INTEGRATES DATA FROM MULTIPLE SOURCES INTO A SINGLE SYNCRONIZED VIEW.
Advanced technology allows first responders to hear 911 calls in real time and immediately identify caller location.
LIVE911 IMPROVES SITUATIONAL AWARENESS, REDUCES RESPONSE TIMES AND SAVES LIVES.
Call recording that transforms call center interactions and associated metadata into actionable intelligence.
CALIBRE INCREASES PERFORMANCE, PRODUCTIVITY, CUSTOMER SATISFACTION AND PROFITABILITY.
Live911 Video Case Study presented by HigherGround
Des Plaines Police Officer Saves Life –
His First Day Using Live911
In this Video, Deputy Chief Dan Shanahan and Officer Kevin Connolly detail how Live911:
- Allowed the patrol officer to hear the incoming emergency call in real time
- Provided critical information to develop a response plan en route
- Reduced time to arrive at the location of the unconscious victim
Our Technology Partners
