Capture911 Total Solution


Standard Features:

Custom-Data-Integrations

DATA INTEGRATION
Captures and consolidates structured and unstructured data from multiple sources—voice, CAD ID, screen captures, ANI/ALI, GIS, text messages, video and more—into a single synchronized event with corresponding time line.

Custom-Search-Data

CUSTOMIZABLE SEARCH DATA
Convenient search options for instant retrieval of archived data and recordings, including CAD ID, station, dispatcher, talk group, radio alias and more. Easily save, email or share.

All-in-one

ALL-IN-ONE
Records every type of audio (analog, digital, VoIP) as well as radio, P25 and dispatcher consoles, into a single chassis. Integrate NextGen technologies such as SMS, video, email and GIS data for a more comprehensive view.

Real-Time-Dashboards

REAL-TIME DASHBOARDS
Switch between live calls with just one click for visibility of dispatcher activities as they occur and monitor PSAP KPI metrics.

Workstation-Activity-Timeline

WORKSTATION ACTIVITY TIMELINE
A visual account of workstation activities utilized during a call, providing insight and saving time.

Digital-signature

DIGITAL SIGNATURE
Industry exclusive “Digital Signature” verifies the authenticity of recorded interactions and verifies recordings have not been tampered with or altered.

Virtual-incident-archive-drive

VIRTUAL INCIDENT ARCHIVE DRIVE
Securely play recordings and associated incident data from any PC, just as it appears within Capture 911, after permissions have been verified.

Custom-Search-Data

REDACTION
Redact or censor portions of recorded interactions to eliminate sensitive data, without affecting archived recordings on the system. Replace sensitive data with either silence or a tone.

Service-Reliability

I’M ALIVE™ — PROACTIVE RELIABILITY
Proactive 24/7 monitoring of 350+ alarms alerts you to potential problems before they occur, ensuring maximum uptime. Remote and on-site technicians available immediately.

Robust-Security

ROBUST SECURTIY
All network communications are encrypted with multi-layer algorithms, ensuring a secure environment. Each authorized user has individualized permissions and rights, enabling sophisticated audits.

Replication-software

REPLICATION SOFTWARE
Several automated online storage options for instant access to redundant data locations for disaster recovery.

Unlimited-playback

SIMPLE, EFFECTIVE USER INTERFACE
Select from thin client or web-based interface. Both are intuitive and easy-to-learn, and allow for searches with dozens of filter options to instantly retrieve archived data. Access data from any position on the network with free unlimited playback licensing.



Feature Options:

Speech-Analytics

SPEECH ANALYTICS
Automatically analyze 100% of recorded interactions to identify issues that you might not find otherwise.

Mobile-Recording

MOBILE RECORDING
Record interactions on mobile devices to fill a critical gap in true incident reconstruction.
Download data sheet

Screen-Capture

SCREEN CAPTURE
Record and playback workstation interactions to verify dispatcher knowledge, identify areas for improvement and confirm adherence with organizational policies.

HigherGround Capture911 Incident Reconstruction Public Safety Testimonials.

Working Toggle

Call Recording and Dispatcher evaluation for the Public Safety Answering Point. (PSAP)