Mission Critical
Communications Solutions
Going above and beyond to keep our communities safe and secure
HigherGround
Providing solution-based software that captures, stores, and retrieves telecom and radio data from interactions throughout an organization.
- Record 100% of every interaction, including associated data
- Transform data into actionable intelligence to optimize operations, enhance performance, and reduce costs
- Access all recordings to accurately reconstruct an entire event in chronological order
- Safeguard all transactions and communications with multi-layer algorithms and data encryption
Our Solutions
Delivering best-in-class call recording, livestreaming, and quality assurance applications:
Multi-channel interaction recording, incident playback and assessment for public safety communications centers.
CAPTURE911 INTEGRATES DATA FROM MULTIPLE SOURCES INTO A SINGLE SYNCRONIZED VIEW.
Advanced technology allows first responders to hear 911 calls in real time and immediately identify caller location.
LIVE911 IMPROVES SITUATIONAL AWARENESS, REDUCES RESPONSE TIMES AND SAVES LIVES.
Call recording that transforms call center interactions and associated metadata into actionable intelligence.
CALIBRE INCREASES PERFORMANCE, PRODUCTIVITY, CUSTOMER SATISFACTION AND PROFITABILITY.
LIVE911 TECH TALK PRESENTED BY HIGHERGROUND
Livestreaming 911 Calls Empowers Elk Grove Police Department’s Real-Time Information Center
In this Tech Talk, Elk Grove PDs RTIC Manager Jamie Hudson shared:
- Best practices for establishing a Real-Time Information Center
- How to leverage advanced technology to harness information and intelligence
- The philosophy of real-time policing
Our Technology Partners